Below is a letter I sent to my bank when I got fed up trying to transfer my own money to another of my bank accounts....not that simple:
COMPLAINT
Halifax
PO Box 548
Leeds
LS1 1WU.
10th November 2011
My account number:XXXXXXXX
Dear Sirs,
I am writing to express my frustration at your online fraud prevention measures. Allow me to briefly explain:
I wish to transfer my own money in my own Halifax account to another bank, the account of which, is in my name also. Straightforward, you might think, but no.